Your link is displayed below. You need to securely transfer files during your call? Required Editions Available in: Salesforce Classic SOS is available for an additional cost in: Enterprise, Performance, Unlimited, and Developer Editions Gone are the days when your customers had to connect with a nameless, faceless agent over the phone. No software to install, a simple browser is enough. Add SOS to your native Android or iOS mobile app so that your customers can connect with agents via two-way video or screen sharing.
Confidentiality Your communications are protected by a mighty encryption process.
The essential guide to use video chat for customer service
You would like to put your interlocutors on hold while you are not present? It will remain active for the next 24 hours. Your customers get a comprehensive, personal support chah, and your agents have the information they need in the console to solve customer issues. With one click, your customers can video chat with agents who provide personalized, in-app guidance with screen sharing and annotations.
Route SOS calls to the most available, capable agents in real time. Try Linkello Pro!
Copy and send your link bytext or social networks to the people you want to call, On your side, clic on the link to the call. No third-party routing engine required!
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Your agents can access cases, records, and customer information quickly and easily during their video calls. We respect your personal data as part of our GDPR commitment.
A 24hrs links lifespan is a limit to prearrange your meetings? Liberty Accessible from any computer, tablet or smartphone equiped with a compatible browser. vixo
Why Linkello? Permanent links and customized interface?
The next generation of webcam chats, offering you safe and anonymous video conversations with random people
Discover our Linkello Pro offer! No user required.
Eco-Responsibility Every time you make an appointment via Linkello instead of traveling by car or plane, you reduce your carbon footprint.